How do I adjust my cuff?
Adjusting is very simple! With the cuff off of your wrist, encircle one hand firmly over the edge on one end of the cuff and make your adjustment by bending this section. Be sure to bend gently and adjust a little each time. Then the same on the other side.
Delta Bands look delicate, but they are very sturdy and will not break due to normal adjusting.
Do you offer gift wrapping?
Currently we are a small family run business, so gift wrapping is not something we can offer right now. However the Delta Band comes within it's own little box and card featuring the Delta Band message making it perfect for gifting. Please take a look at the product images available on the product page or our Facebook or Instagram accounts for images of our packaging.
I made a mistake entering the shipping address, what can I do?
It's ok, we all make mistakes! Just be sure to send an email to firstname.lastname@example.org with subject "Wrong Shipping Address" as soon as possible to make a change before it's sent. However if it's already posted there is not much we can do about it.
Do you ship internationally?
Yes, we love sharing the Delta & Co message with our international tribe, and offer free standard shipping for international orders of $100 and up. The shipping charge for all other international orders is flat $3.50 AUD.
Do you accept returns/exchanges?
We always want to help make our customers happy, so if you are not completely satisfied with your purchase please send it back in original, un-used condition within 14 days for an exchange or refund (minus the postage).
Do you make custom bracelets?
Yes we do, but have a minimum order of 30 Delta Bands in one colour. If you are interested in a custom bracelet please email us at email@example.com
Do you offer express shipping and tracking?
At the moment we only offer standard Australia Post delivery. We will be introducing more shipping options soon.